Returns

Return Policy

At Pure-Triumph.com, we are committed to ensuring your complete satisfaction with every purchase. If you’re not satisfied with your order, you can return the item(s) within thirty (30) days of receipt for a refund.

Most items purchased from Pure-Triumph.com are eligible for return, provided they are unused and in their original condition. However, certain items like helmets and electrical parts may have specific return restrictions. Here are the specifics:

  • Helmets can be refunded or replaced only if they haven’t been worn or used and are returned in their original packaging.
  • Parts that have been installed on a motorcycle cannot be returned.
  • Electrical parts are eligible for return only if they remain unopened in their original packaging.

To be accepted for return, all items must be uninstalled, unworn, unused, unwashed, and in their original packaging with all original tags attached.

Once your return is confirmed, please ship the item(s) back in their original packaging. Fill out the form below to receive your Return Approval, and we’ll contact you once your return is approved. Refunds are processed to the original payment method upon receipt and inspection of the products.

Return Merchandise Authorization

All fields with a * are required

    What Products are you Requesting to Return?*

    Reason for return:*

    I hereby confirm that the returned items are unworn, unused, and unwashed, and they remain in their original packaging with all original tags attached.*

    RETURN DETAILS

    Please Send Returns To:

    If using USPS:

    If using UPS / FEDEX:

    Two Wheels World 

    Attn: Pure-Triumph Return Processing

    840 SW 12TH AVE

    POMPANO BEACH FL 33069-4530

    Two Wheels World 

    Attn: Pure-Triumph Return Processing

    840 S ANDREWS AVE

    POMPANO BEACH FL 33069-4530

    CHAT CUSTOMER SERVICE HOURS

    MONDAY

    9:00 AM TO 5:00 PM

    TUESDAY 9:00 AM TO 5:00 PM
    WEDNESDAY 9:00 AM TO 5:00 PM
    THURSDAY 9:00 AM TO 5:00 PM
    FRIDAY 9:00 AM TO 5:00 PM
    SATURDAY CLOSED
    SUNDAY CLOSED

    If you have any inquiries about the return process, please contact our Customer Service team. You can reach us via chat or through the “Contact Us” page on our website. We’re here to assist you throughout the return process and ensure a smooth experience.

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